TA, Hong Ngoc; CHANG, Chia-Hua. Customer Obsession, Innovation, and Service Quality: Shaping Strategy in Taiwan Firms. Management Dynamics in the Knowledge Economy, [S. l.], v. 14, n. 1, p. 1–19, 2026. Disponível em: https://www.managementdynamics.ro/index.php/journal/article/view/740. Acesso em: 3 jun. 2026.