ALI, Kawar Abdullah; AHMED, Ehsan Muhsen. The Effect of Service Quality on Customer Retention: Insights from Travel Agency Managers in the KRI. Management Dynamics in the Knowledge Economy, [S. l.], v. 14, n. 2, p. 211–231, 2026. Disponível em: https://www.managementdynamics.ro/index.php/journal/article/view/763. Acesso em: 29 jun. 2026.