ISRAEL, B. Enhancing Customer Retention in Manufacturing SMEs through Supply Chain Innovative Practices. Management Dynamics in the Knowledge Economy, [S. l.], v. 10, n. 3, p. 272–286, 2022. Disponível em: https://www.managementdynamics.ro/index.php/journal/article/view/473. Acesso em: 30 sep. 2022.