Multi-Dimensional View of Innovation Performance from Knowledge Dynamics to Maturity Matrix
AbstractInnovation Knowledge Dynamics can be defined as a set of interacting activities, stages, and concepts, in order to generate a methodology to manage the essential innovation emergence, design and adoption in digital format throughout the innovation lifecycle. It aims to identify the innovation domain’s knowledge structures, internal dynamics, and implementation requirements. Based on the analysis of the shifts global mindset manifest, and following today’s transition towards a new era of flexible forms of managing and organizing, we suggest a tri-axial understanding of the innovation field. Upon this understanding, we developed a tri-axial model for innovation performance measurement, which led us to design a Maturity Matrix that we put into practice through an Assessment Workflow and a Sample Scoring System. This paper identifies three complementary components specifically developed to enable such assessment. First, Innovation Granularity Scales enabling highly targeted yet flexible performance analysis, ranging from knowledge assessment to high level progressions and improvements; Second, Innovation Capability Stages referring to the minimum capabilities required by transformational milestones along the innovation continuum; Third, Innovation Maturity Levels, representing the quality, predictability and performance within the innovation stages. This paper explores these complementary components and presents them as a systematic model underlying a specified Innovation Maturity Matrix.
Adams, R., Bessant, J., and Phelps, R. (2006). Innovation management measurement: A review. International Journal of Management Reviews, 8(1), 21-47.
Andrew, J.P., Haanæs, K., Michael, D.C., Sirkin, H.L., and Taylor, A. (2009). Measuring Innovation: The Need for Action. Boston Consulting Group.
Arundel, A., and Bordoy, C. (2002). In-House Versus Ex-House: the sourcing of knowledge for innovation. In de la Mothe, J., and Link, A.N. (Eds.), Networks, Alliances and Partnerships in the Innovation Process (pp.67–87), Boston, MA: Kluwer Academic.
Bratianu, C. (2016). Knowledge Dynamics. Management Dynamics in the Knowledge Economy, 4(3), 323-337.
Choo, C.W. (1998). The Knowing Organization. New York: Oxford University Pres.
Drucker, P. (1995). Managing in time of great change. New York: Truman Talley Books.
Du Preez, N.D., and Louw, L. (2008). A framework for managing the innovation process. Portland International Conference on Management of Engineering & Technology, 546-558.
El Bassiti, L. (2017). Generic Ontology for Innovation Domain towards “Innovation Interoperability”. Journal of Entrepreneurship Management and Innovation (JEMI), 13(2), 105-126.
El Bassiti, L., and Ajhoun, R. (2016). Continuous Performance Improvement of Innovation: Bridging the Gap between Creativity and Measurement. In Proceedings of the 28th International Business Information Management Conference (IBIMA) (pp.4248- 4262). Seville: IBIMA.
El Bassiti, L., El Haiba, M., and Ajhoun, R. (2017). Generic Innovation Designing -GenID- Framework: Towards a more Systematic Approach to Innovation Management. In Proceedings of the 18th European Conference on Knowledge Management (ECKM) (pp.1097-1106). Reading: Academic Conferences and Publishing International.
Girotra, K., Terwiesch, C., and Ulrich, K.T. (2010). Idea generation and the quality of the best idea. Management science, 56(4), 591-605.
Hauser, J., and Katz, G. (1998). Metrics: you are what you measure!. European Management Journal, 16(5), 517-528.
Kerka, F., Kriegesmann, B., and Schwering, M.G. (2009). Evaluating innovation ideas: a comprehensive approach to new product development. International Journal of Technology Intelligence and Planning, 5(2), 118-137.
Liberatore, M.J., and Stylianou, A.C. (1995). Expert support systems for new product development decision making: A modeling framework and applications. Management Science, 41(8), 1296-1316.
Majchrzak, A., Neece, O.E., and Cooper, L.P. (2001). Knowledge Reuse for Innovation: The Missing Focus in Knowledge Management. Academy of Management.
Malhotra, Y. (2002). Why Knowledge Management Systems Fail? Enablers and Constraints of Knowledge Management in Human Enterprises. In Holsapple, C.W. (Ed.), Handbook on Knowledge Management 1 (pp.577-599). Heidelberg: Springer-Verlag.
McCarthy, I.P., Tsinopoulos, C., Allen, P., and Rose Anderssen, C. (2006). New product development as a complex adaptive system of decisions. Journal of Product Innovation Management, 23(5), 437-456.
McCormack, K., Ladeira, M.B., and de Oliveira, M.P.V. (2008). Supply chain maturity and performance in Brazil. Supply Chain Management: An International Journal, 13(4), 272–282.
McGrath, M.E., and Romeri, M.N. (1994). The R&D Effectiveness Index: A Metric for Product Development Performance. Journal of Product Innovation Management, 11, 213-220.
Milbergs, E., and Vonortas, N. (2004). Innovation metrics: measurement to insight. Center for Accelerating Innovation and George Washington University, National Innovation Initiative 21st Century Working Group, 22.
Minonne, C., and Turner, G. (2012). Business Process Management-Are you ready for the Future?. Knowledge and Process Management, 19(3), 111-120.
Morris, L. (2011). The innovation master plan: The CEO’s guide to innovation. Walnut Creek, CA: Innovation Academy.
Muller, A., Välikangas, L., and Merlyn, P. (2005). Metrics for innovation: guidelines for developing a customized suite of innovation metrics. Strategy & Leadership, 33(1), 37-45.
Nonaka, I., and Takeuchi, H. (1995). The knowledge creating company. New York: Oxford University Press.
Perry-Smith, J.E., and Shalley, C.E. (2003). The social side of creativity: A static and dynamic social network perspective. Academy of Management Review, 28(1), 89-106.
Schulze, T., Indulska, M., Geiger, D., and Korthaus, A. (2012). Idea assessment in open innovation: A state of practice. IDEA, 5(15).
Simons, R. (1990). The role of management control systems in creating competitive advantage: New perspectives. Accounting, Organizations and Society, 15(1/2), 127-143.
Wolfe, R.A. (1994). Organizational innovation: review, critique and suggested research directions. Journal of Management Studies, 31(3), 405-431.
How to Cite
Under the Creative Commons Attribution-NonCommercial-NoDerivs license, the users are free to share (copy, distribute and transmit the contribution) with the condition to attribute the contribution in the manner specified by the author or licensor. They may not alter, transform, or build upon this work.