The Effect of Leadership Styles and the Mediating Role of the Quality of Work-Life on Employee Job Performance in Vietnamese Enterprises in Ho Chi Minh City
AbstractEmployees’ satisfaction at work plays an essential role in enterprises performing effectively and sustainably developing. Encouraging and creating a professional work environment for employees to have favorable working conditions are necessary for helping them prove their abilities. Therefore, this paper analyses the leadership styles (LS) and the mediating role of quality of work-life (QWL) towards employee job performance (EJP). The researcher collected 401 samples in Ho Chi Minh City to analyze and verify the research model. From the findings, it is evident that there is a significant relationship between the LS and the mediating role of QWL towards EJP. Based on the results of the empirical study, the researcher recommends that administrators and scholars refer to and study this result in planning the managerial policies in human resources to help employees feel satisfied with their jobs.
Anderson, J., & Gerbing, D.W. (1988). Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach. Psychological Bulletin, 103(3), 411-423. doi.org: 10.1037/0033-2909.103.3.411.
Awamleh, R. (2004). The Impact of Transformational Leadership on Job Satisfaction and Self-Perceived Performance of Banking Employees: The Case of Jordan. International Business & Economics Research Journal, 3(11), 29-42. doi: 10.19030/iber.v3i11.3740.
Bambale, A.J., Kassim, S.I., & Musa, L. (2016). Effect of Emotional Leadership on Employee Performance among Staff of Tertiary Institutions in Gombe. Journal of Resources Development and Management, 19, 23-30.
Basit, A., Sebastian, V., & Hassan, Z. (2017). Impact of leadership style on employee performance (a case study on a private organization in Malaysia. International Journal of Accounting & Business Management, 5(2), 112-130. doi: 24924/ijabm/2017.11/v5.iss2/112.130.
Bass, B.M., & Avolio, B.J. (1997). Full range leadership development: Manual for the Multifactor Leadership Questionnaire. Palo Alto, CA: Mind Garden.
Bhatti, N., Maitlo, G.M., Shaikh, N., Hashmi, M.A., & Shaikh, F.M. (2012). The Impact of Autocratic and Democratic Leadership Style on Job Satisfaction. International Business Research, 5(2), 192-201. doi: 10.5539/ibr.v5n2p192.
Chib, S. (2012). Quality of work-life and organizational performance parameters at workplace. SEGi Review, 5(2), 36-47.
Christian, Y., Jance, P., James, A., & Stuart, C.C. (2017). The living wage as an income range for decent work and life. Employee Relations, 39(6), 875-887. doi: 10.1108/ER-03-2017-0071.
Ekmekci, T.O., & Tosunoglu, H. (2016). Laissez-Faire leaders and organizations: how does Laissez-Faire leader erode the trust in organizations. Journal of Economics Finance and Accounting, 3(1), 89-99.
Fatmasari, E., Al, M.M., & Wulida, A.T. (2018). The effect of quality of work-life and motivation on employee engagement with job satisfaction as an intervening variable. Russian Journal of Agricultural and Socio-Economic Sciences, 2(74), 108-114. doi: 10.18551/rjoas.2018-02.12.
Fattahi, F., Kazemian, M., Damirchi, Q.V., Kani, B.K., & Hafezian, M. (2014). Quality of work life and employee's organizational commitment in sari city health center. Journal of Research and Development, 1(9), 12-20.
Fornell, C., & Larcker, D.F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. doi: 10.2307/3151312.
Hair, J.F., Anderson, R.E., Tatham, R.L., & Black, W.C. (1992). Multivariate data analysis (3rd ed.). New York, NY: Macmillan.
Hashempour, R., Ghahremanlou, H, Etemadi, S., & Poursadeghiyan, M. (2018). The Relationship Between Quality of Work Life and Organizational Commitment of Iranian Emergency Nurses. Health in Emergencies & Disasters Quarterly, 4(1), 49-54. doi: 10.32598/hdq.4.1.49.
Iqbal, N., Anwar, S., & Haider, N. (2015). Effect of leadership style on employee performance. Arabian Journal of Business and Management Review, 5(5), 1-6.
İşcan, O.F., Ersarı, G., & Naktiyokc, A. (2014). Effect of Leadership Style on Perceived Organizational Performance and Innovation: The Role of Transformational Leadership beyond the Impact of Transactional Leadership - An Application among Turkish SMEs. Procedia - Social and Behavioral Sciences, 150, 881-889. doi: 10.1016/j.sbspro.2014.09.097.
Jain, A., & Chaudhary, S. (2015). Leadership styles of bank managers in nationalized commercial banks of India. Purushartha: A Journal of Management Ethics and Spirituality, 7(1).
Kalsoom, Z., Khan, M., & Zubair, S.S. (2018). Impact of Transactional Leadership and Transformational Leadership on Employee Performance: A Case of FMCG Industry of Pakistan. Industrial Engineering Letters, 8(3), 23-30.
Khajeh, E.H.A. (2018). Impact of Leadership Styles on Organizational Performance. Journal of Human Resources Management Research, 687849. doi: 10.5171/2018.687849.
Khan, M.I., Tufail, M., Qadir. G., & Khan, S. (2016). Transactional Leadership, Transformational Leadership and Employee Engagement: A Case Study of Banking Sector. The Discourse, 2(2), 127-134.
Kirkpatrick, S.A., & Locke, E.A. (1996). Direct and indirect effects of three core charismatic leadership components on performance and attitudes. Journal of Applied Psychology, 81(1), 36.
Kulkarni, P.P. (2013). A literature review on training & development and quality of work life. Journal of Arts, Science & Commerce, 4(2), 136-143.
Mai, N.K., & Dang, T.H. (2015). The Effects of Leadership Styles on Employee Motivation in Auditing Companies in Ho Chi Minh City, Vietnam. International Journal of Trade, Economics and Finance, 6(4), 210-217. doi: 10.7763/IJTEF.2015.V6.471.
Munir, R.I.S., Rahman, R.A., Malik, A.M.A., & Ma’Amor, H. (2012). Relationship between Transformational Leadership and employees’ job satisfaction among Academic staff. Procedia - Social and Behavioral Sciences, 65, 885-890. doi: 10.1016/j.sbspro.2012.11.215.
Narehan, H., Hairunnisa, M., Norfadzillah, R.A., & Freziamella, L. (2014). The effect of quality of work life (QWL) programs on quality of life (QOL) among employees at multinational companies in Malaysia. Procedia-Social and Behavioral Sciences, 112, 24-34.
Obiwuru, T.C., Okwu, A.T., Akpa, V., & Nwankwere, I. A. (2011). Effects of leadership style on organizational performance: A survey of selected small scale enterprises in IKOSIKETU Council development area of Lagos state, Nigeria. Australian Journal of Business and Management Research, 1(7), 100-111.
Odumeru, J.A., & Ifeanyi, G.O. (2013). Transformational vs transactional leadership theories: evidence in literature. International Review of Management and Business Research, 1(2), 355-361.
Pawirosumarto, S., Sarjana, P.K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador Hotels and Resorts, Indonesia. International Journal of Law and Management, 59(6), 1337-1358. doi: 10.1108/IJLMA-10-2016-0085.
Peterson, S.J., Walumbwa, F.O., Byron, K., & Myrowitz, J. (2009). CEO positive psychological traits, transformational leadership, and firm performance in high technology start-up and established firms. Journal of Management, 35(2), 348-368. doi: 10.1177/0149206307312512.
Rivai, V. (2004). Kepemimpinan dan Perilaku Organisasi. Jakarta, ML: PT. Raja Grafindo Persada.
Saeed, R., Mussawar, S., Lodhi, R.N., Iqbal, A., Nayab, H.H., & Yaseen, S. (2013). Factors Affecting the Performance of Employees at Work Place in the Banking Sector of Pakistan. Middle-East Journal of Scientific Research, 17(9), 1200-1208.
Shaikh, M.R., Tunio, R.A., & Shah, I.A. (2017). Factors Affecting to Employee’s Performance. A Study of Islamic Banks. International Journal of Academic Research in Accounting, Finance and Management Sciences, 7(1), 312–321.
Suharno, P., Sarjana, P.K., & Muchtar, M. (2017). Factors affecting employee performance of P T. Kiyokuni Indonesia. International Journal of Law and Management, 59(4), 602-614. doi: 10.1108/IJLMA-03-2016-0031.
Swamy, D.R., Nanjundeswaraswamy, T.S., & Rashmi, S. (2015). Quality of Work Life: Scale Development and Validation. International Journal of Caring Sciences, 8(2), 281-300.
Weihrich, H., Cannice, M.V., & Koontz, H. (2008) Management (12th ed.). New Delhi, IN: McGraw Hill.
Werner, A., & Lim, M. (2016). The ethics of the living wage: a review and research agenda. Journal of Business Ethics, 137(3), 433-447. doi: 10.1007/s10551-015-2562-z.
How to Cite
Under the Creative Commons Attribution-NonCommercial-NoDerivs license, the users are free to share (copy, distribute and transmit the contribution) with the condition to attribute the contribution in the manner specified by the author or licensor. They may not alter, transform, or build upon this work.