Perceived Psychological Contract Breach and Counterproductive Work Behaviour: A Mediated Role of Revenge Among Academics
Keywords:
psychological contract breach; counterproductive work behavior; revenge; academics; higher institutions of learningAbstract
The relationship between psychological contract breach (PCB) and counterproductive work behavior (CWB) is a significant construct in organizational psychology and Human Resource Management. However, evidence on this relationship in the context of the higher education sector is missing in the available literature. The mediating role of revenge in the relationship between perceived PCB and CWBs has remained unexamined. Through Structural Equation Modelling (SEM), this study seeks to bridge this gap by investigating the mediating role of revenge in the relationship between perceived PCB and CWBs among academics in higher institutions of learning. A structured self-reported questionnaire with closed-ended questions and a survey sampling technique was used to collect data from 716 academics in selected Technical Universities in Ghana. The results established a positive and significant relationship between PCB and revenge. PCB and revenge feeling had a positive significant effect on both individually and organizationally focused counterproductive work behaviors (CWB-I and CWB-O). Revenge partially mediates the relationship between PCB and CWB-I and CWB-O. Consistently, the effect of revenge feeling and PCB on CWB-I is greater than on CWB-O. Based on the findings, practical implications towards promoting a harmonious and productive work environment are discussed.References
Ahmad, R., Nawaz, M. R., Ishaq, M. I., Khan, M. M., & Ashraf, H. A. (2023). Social exchange theory: Systematic review and future directions. Frontiers in Psychology, 13, Article 1015921. https://doi.org/10.3389/fpsyg.2022.1015921
Akgunduz, Y., Sanli Kayran, S. C., & Metin, U. (2024). The background of restaurant employees’ revenge intention: Supervisor incivility, organizational gossip, and blaming others. International Journal of Contemporary Hospitality Management, 36(6), 1816–1843. https://doi.org/10.1108/IJCHM-12-2022-1614
Aqil, M., Tjahjono, H. K., Muafi, & Prajogo, W. (2023). The impact of psychological contract breach on counterproductive work behavior mediated by organizational trust and work engagement in state civil apparatus. Quality – Access to Success, 24(194), 213–225. https://doi.org/10.47750/QAS/24.194.25
Arkan, Ö. (2016). Determinants of organizational citizenship and counterproductive work behavior: The role of personality, job characteristics, job satisfaction and organizational commitment (Master’s thesis, Middle East Technical University). ODTÜ METU Archive. http://etd.lib.metu.edu.tr/upload/12620109/index.pdf
Azeem, M. U., Bajwa, S. U., Shahzad, K., & Aslam, H. (2020). Psychological contract violation and turnover intention: The role of job dissatisfaction and work disengagement. Employee Relations: The International Journal, 42(6), 1291–1308. https://doi.org/10.1108/ER-09-2019-0372
Bani-Melhem, S., Quratulain, S., & Al-Hawari, M. A. (2020). Customer incivility and frontline employees’ revenge intentions: Interaction effects of employee empowerment and turnover intentions. Journal of Hospitality Marketing & Management, 29(4), 450–470. https://doi.org/10.1080/19368623.2019.1646180
Bordia, P., Restubog, S. L. D., Bordia, S., & Tang, R. L. (2017). Effects of resource availability on social exchange relationships: The case of employee psychological contract obligations. Journal of Management, 43(5), 1447–1471. https://doi.org/10.1177/0149206314556317
Botha, L., & Steyn, R. (2020). Psychological contract breach and innovative work behavior: Systematic literature review. The Southern African Journal of Entrepreneurship and Small Business Management, 12(1), Article a333. https://doi.org/10.4102/sajesbm.v12i1.333
Carpenter, N., Whitman, D., & Amrhein, R. (2021). Unit-level counterproductive work behavior (CWB): A conceptual review and quantitative summary. Journal of Management, 47, 1498–1527. https://doi.org/10.1177/0149206320978812
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
DiStefano, C., Liu, J., Jiang, N., & Shi, D. (2018). Examination of the weighted root mean square residual: Evidence for trustworthiness? Structural Equation Modeling: A Multidisciplinary Journal, 25(3), 453–466. https://doi.org/10.1080/10705511.2017.1390394
Eisenstadt, L. F., & Geddes, D. (2018). Suppressed anger, retaliation doctrine, and workplace culture. University of Pennsylvania Journal of Business Law, 20, 147–209.
Gerlsma, C., & Lugtmeyer, V. (2018). Offense type as determinant of revenge and forgiveness after victimisation: Adolescents’ responses to injustice and aggression. Journal of School Violence, 17(1), 16–27. https://doi.org/10.1080/15388220.2016.1193741
Gray, N. D. (2018). Psychological contract breach and counterproductive behavior in exempt and non-exempt employees (Publication No. 10828606) [Doctoral dissertation, Grand Canyon University]. ProQuest Dissertations and Theses Global.
Griep, Y., & Vantilborgh, T. (2018). Let’s get cynical about this! Recursive relationships between psychological contract breach and counterproductive work behavior. Journal of Occupational and Organizational Psychology, 91(2), 421–429. https://doi.org/10.1111/joop.12201
Griep, Y., Vantilborgh, T., & Jones, S. K. (2020). The relationship between psychological contract breach and counterproductive work behavior in social enterprises: Do paid employees and volunteers differ? Economic and Industrial Democracy, 41(3), 727–745. https://doi.org/10.1177/0143831X17744029
Hailu, M., Mammo, Y., & Ketema, M. (2016). Internet acceptance and use model in Ethiopian agriculture education and research: The case of two universities. International Journal of Science and Technology Education Research, 7(4), 35–48. https://doi.org/10.5897/IJSTER2016.0349
Hair, J. F., Jr., Babin, B. J., & Krey, N. (2017). Covariance-based structural equation modeling in the Journal of Advertising: Review and recommendations. Journal of Advertising, 46(1), 163–177. https://doi.org/10.1080/00913367.2017.1281777
Henseler, J. (2017). Bridging design and behavioral research with variance-based structural equation modeling. Journal of Advertising, 46(1), 178–192. https://doi.org/10.1080/00913367.2017.1281780
Homans, G. C. (1961). Social behavior: Its elementary forms. Harcourt, Brace and World.
Huang, J., Liu, C.-E., Xie, W., & Chen, Y. (2018). Supervisor incivility and employee revenge: The role of hostile attribution. International Journal of Business and Social Science, 9(9), 95–102. https://doi.org/10.30845/ijbss.v9n9p10
Isah, S., Ibrahim, R. M., & Karim, F. (2023). Validating the constructs of employees’ competence model through confirmatory factor analysis: Evidence from Nigeria. International Journal of Economics, 2(1), 71–86. https://doi.org/10.55299/ijec.v2i1.396
Ishaq, H. M., & Shamsher, Q. (2016). Effect of breach of psychological contract on workplace deviant behaviors with the moderating role of revenge attitude and self-control. Pakistan Journal of Commerce and Social Sciences, 10(1), 69–83.
Jackson, J. C., Choi, V. K., & Gelfand, M. J. (2019). Revenge: A multilevel review and synthesis. Annual Review of Psychology, 70, 319–345. https://doi.org/10.1146/annurev-psych-010418-103305
Janadari, M. P. N., Sri Ramalu, S., & Wei, C. (2016). Evaluation of measurement and structural model of the reflective model constructs in PLS–SEM. In Proceedings of the 6th International Symposium 2016 of South Eastern University of Sri Lanka (pp. 12–20).
Javed, B., Fatima, T., Yasin, R. M., Jahanzeb, S., & Rawwas, M. Y. A. (2019). Impact of abusive supervision on deviant work behavior: The role of Islamic work ethic. Business Ethics: A European Review, 28(2), 221–233. https://doi.org/10.1111/beer.12212
Kapur, R. (2018). Research methodology: Methods and strategies.
Kim, T. T., Karatepe, O. M., & Lee, G. (2018). Psychological contract breach and service innovation behavior: Psychological capital as a mediator. Service Business, 12(2), 305–329. https://doi.org/10.1007/s11628-017-0347-4
Kline, R. B. (2023). Principles and practice of structural equation modeling (5th ed.). Guilford Press.
Kraak, J. M., Lunardo, R., Herrbach, O., & Durrieu, F. (2017). Promises to employees matter, self-identity too: Effects of psychological contract breach and older worker identity on violation and turnover intentions. Journal of Business Research, 70, 108–117. https://doi.org/10.1016/j.jbusres.2016.06.015
Kumarika Perera, H., Yin Teng Chew, E., & Nielsen, I. (2017). A psychological contract perspective of expatriate failure. Human Resource Management, 56(3), 479–499. https://doi.org/10.1002/hrm.21788
Lerner, M. J. (1991). The belief in a just world and the ‘heroic motive’: Searching for ‘constants’ in the psychology of religious ideology. The International Journal for the Psychology of Religion, 1(1), 27–32. https://doi.org/10.1207/S15327582IJPR0101_4
Li, S., & Chen, Y. (2018). The relationship between psychological contract breach and employees’ counterproductive work behaviors: The mediating effect of organizational cynicism and work alienation. Frontiers in Psychology, 9, Article 1273. https://doi.org/10.3389/fpsyg.2018.01273
Lind, E. A. (1995). Justice and authority relations in organizations. In R. S. Cropanzano & K. M. Kacmar (Eds.), Organizational politics, justice, and support: Managing the social climate of the workplace (pp. 83–96). Quorum Books.
Lu, X., Xie, B., & Guo, Y. (2018). The trickle-down of work engagement from leader to follower: The roles of optimism and self-efficacy. Journal of Business Research, 84, 186–195. https://doi.org/10.1016/j.jbusres.2017.11.014
Lubbadeh, T. (2021). Job burnout and counterproductive work behavior of the Jordanian bank employees. Organizacija, 54(1), 49–62. https://doi.org/10.2478/orga-2021-0004
Ma, B., Liu, S., Lassleben, H., & Ma, G. (2019). The relationships between job insecurity, psychological contract breach and counterproductive workplace behavior: Does employment status matter? Personnel Review, 48(2), 595–610. https://doi.org/10.1108/PR-04-2018-0138
Ma, J., & Liu, C. (2019). The moderating effect of emotional intelligence on the relationship between supervisor conflict and employees’ counterproductive work behaviors. International Journal of Conflict Management, 30(2), 227–245. https://doi.org/10.1108/IJCMA-11-2017-0140
Makara, N., & Chipunza, C. (2025). Psychological contract breach and counterproductive work behavior among administrative staff at a South African university: The role of revenge. International Journal of Applied Research in Business and Management, 6(2), 1–22. https://doi.org/10.51137/wrp.ijarbm.2025.nmpt.45846
Makransky, G., Lilleholt, L., & Aaby, A. (2017). Development and validation of the multimodal presence scale for virtual reality environments: A confirmatory factor analysis and item response theory approach. Computers in Human Behavior, 72, 276–285. https://doi.org/10.1016/j.chb.2017.02.066
Mehmood, S. A., Malik, A. R., Nadarajah, D., & Saood Akhtar, M. (2023). A moderated mediation model of counterproductive work behavior, organizational justice, organizational embeddedness and psychological ownership. Personnel Review, 52(1), 183–199. https://doi.org/10.1108/PR-05-2021-0330
Melchers, R. E., & Beck, A. T. (2018). Structural reliability analysis and prediction (3rd ed.). John Wiley & Sons.
Mmamel, U., Abugu, J., Ilechukwu, L., Ogbo, A., Onodugo, V., Ofoegbu, G., & Okwo, H. U. (2021). Exploring employer–employee relationship: A psychological contract breach-exit voice and loyalty effect mediated by the dark triad. South African Journal of Business Management, 52(1), Article a2079. https://doi.org/10.4102/sajbm.v52i1.2079
Mohajan, H. K. (2017). Two criteria for good measurements in research: Validity and reliability. Annals of Spiru Haret University. Economic Series, 17(4), 59–82. https://doi.org/10.26458/1746
Naidoo-Chetty, M., & du Plessis, M. (2021). Job demands and job resources of academics in higher education. Frontiers in Psychology, 12, Article 631171. https://doi.org/10.3389/fpsyg.2021.631171
Osgood, J. M. (2017). Is revenge about retributive justice, deterring harm, or both? Social and Personality Psychology Compass, 11(1), Article e11296. https://doi.org/10.1111/spc3.12296
Pallant, J. (2020). SPSS survival manual: A step-by-step guide to data analysis using IBM SPSS (7th ed.). Routledge. https://doi.org/10.4324/9781003117452
Perera, H. K., Chew, Y. T., & Nielsen, I. (2018). A qualitative study of expatriates’ perceptions of and process of responses to psychological contract breach. The International Journal of Human Resource Management, 29(8), 1454–1484. https://doi.org/10.1080/09585192.2016.1244101
Protsiuk, O. (2019). The relationships between psychological contract expectations and counterproductive work behaviors: Employer perception. Central European Management Journal, 27(3), 85–106. https://doi.org/10.7206/cemj.2658-0845.4
Rousseau, D. M., Hansen, S. D., & Tomprou, M. (2018). A dynamic phase model of psychological contract processes. Journal of Organizational Behavior, 39(9), 1081–1098. https://doi.org/10.1002/job.2284
Şantaş, G., Uğurluoğlu, Ö., Özer, Ö., & Demir, A. (2018). Do gossip functions affect organizational revenge and job stress among health personnel? Journal of Health Management, 20(1), 64–72. https://doi.org/10.1177/0972063417747724
Sharif, I., Wahab, S. R. A., & Sarip, A. (2017). Psychological contract breach and feelings of violation: Moderating role of age-related difference. International Journal of Asian Social Science, 7(1), 85–96. https://doi.org/10.18488/journal.1/2017.7.1/1.1.85.96
Spector, P. E., Bauer, J. A., & Fox, S. (2010). Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior: Do we know what we think we know? Journal of Applied Psychology, 95(4), 781–790. https://doi.org/10.1037/a0019477
Uzun, G. Ö. (2018). Examining the relations between revenge, forgiveness and guilt levels of high school students. IIOAB Journal, 9(S3), 89–100.
Vargas-Salfate, S., Paez, D., Khan, S. S., Liu, J. H., & Gil de Zúñiga, H. (2018). System justification enhances well-being: A longitudinal analysis of the palliative function of system justification in 18 countries. British Journal of Social Psychology, 57(3), 567–590. https://doi.org/10.1111/bjso.12254
Wang, Q., Bowling, N. A., Tian, Q.-T., Alarcon, G. M., & Kwan, H. K. (2018). Workplace harassment intensity and revenge: Mediation and moderation effects. Journal of Business Ethics, 151(1), 213–234. https://doi.org/10.1007/s10551-016-3243-2
Welander, J., Astvik, W., & Isaksson, K. (2017). Corrosion of trust: Violation of psychological contracts as a reason for turnover amongst social workers. Nordic Social Work Research, 7(1), 67–79. https://doi.org/10.1080/2156857X.2016.1203814
Witten, R. (2019). Exploring the role of employee entitlement in counterproductive work behavior (Master’s thesis, Stellenbosch University). Stellenbosch University Archive.
Zhao, J., Xiao, S., Mao, J., & Liu, W. (2018). The buffering effect of Machiavellianism on the relationship between role conflict and counterproductive work behavior. Frontiers in Psychology, 9, Article 1776. https://doi.org/10.3389/fpsyg.2018.01776
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Michael Tonneey Kwaku TODOKO, Crispen CHIPUNZA , Lineo DZANSI, Samson ADEWUMI

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Under the Creative Commons Attribution-NonCommercial-NoDerivs license, the users are free to share (copy, distribute and transmit the contribution) with the condition to attribute the contribution in the manner specified by the author or licensor. They may not alter, transform, or build upon this work.