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Vol. 2 No. 1 (2014): Issue 4
Vol. 2 No. 1 (2014): Issue 4
Published:
2014-06-05
Articles
Service Recovery, Satisfaction and Customers’ Post Service Behavior in the Malaysian Banking Sector
Shaheen MANSORI, Goh Guann TYNG, Zarina Mizam Mohd ISMAIL
5-20
PDF
Fixing the Central Parity and the Evolution of the Currency within the Exchange Rate Mechanism II in the Countries that Joined the Euro Zone
Lucian ANGHEL, Florina PÎNZARU, Mihaela DINU, Laurenţiu-Mihai TREAPĂT
21-40
PDF
Emotional Knowledge: the Hidden Part of the Knowledge Iceberg
Contantin BRĂTIANU, Ivona ORZEA
41-56
PDF
Economic and Risk Analyses for SMEs Internationalization Projects. A Preliminary Insight on the Rationale of Business Consulting Firms
Elena - Madalina VĂTĂMĂNESCU, Vlad - Andrei ALEXANDRU
57-70
PDF
Conceptual Diagnosis Model Based on Distinct Knowledge Dyads for Interdisciplinary Environments
Cristian VIZITIU
71-86
PDF
Consumer’s Participation on Brand Pages on Facebook
Bianca MITU, Diego Oswaldo Camacho VEGA
87-106
PDF
Determinants of Positive Word of Mouth in the Tunisian Tourism Sector
Moez LTIFI
107-122
PDF
Market Positioning of Public and Private Universities: Students Perspective
Abdul-Kahar ADAM, Mohammed Abdulai MAHMOUD
123-154
PDF
The Impact of the Leadership Style on the Organizational Climate in a Public Entity
Carmen NOVAC, Crina Iulia BRATANOV
155-180
PDF
Romanian Scrappage Program 2005-2013. An Incremental Public Policy
Andreea RĂCEANU
181-211
PDF
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