Vol. 2 No. 1 (2014): Issue 4

Articles

• Service Recovery, Satisfaction and Customers’ Post Service Behavior in the Malaysian Banking Sector

  Shaheen MANSORI, Goh Guann TYNG, Zarina Mizam Mohd ISMAIL

  5-20

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• Fixing the Central Parity and the Evolution of the Currency within the Exchange Rate Mechanism II in the Countries that Joined the Euro Zone

  Lucian ANGHEL, Florina PÎNZARU, Mihaela DINU, Laurenţiu-Mihai TREAPĂT

  21-40

  • PDF

• Emotional Knowledge: the Hidden Part of the Knowledge Iceberg

  Contantin BRĂTIANU, Ivona ORZEA

  41-56

  • PDF

• Economic and Risk Analyses for SMEs Internationalization Projects. A Preliminary Insight on the Rationale of Business Consulting Firms

  Elena - Madalina VĂTĂMĂNESCU, Vlad - Andrei ALEXANDRU

  57-70

  • PDF

• Conceptual Diagnosis Model Based on Distinct Knowledge Dyads for Interdisciplinary Environments

  Cristian VIZITIU

  71-86

  • PDF

• Consumer’s Participation on Brand Pages on Facebook

  Bianca MITU, Diego Oswaldo Camacho VEGA

  87-106

  • PDF

• Determinants of Positive Word of Mouth in the Tunisian Tourism Sector

  Moez LTIFI

  107-122

  • PDF

• Market Positioning of Public and Private Universities: Students Perspective

  Abdul-Kahar ADAM, Mohammed Abdulai MAHMOUD

  123-154

  • PDF

• The Impact of the Leadership Style on the Organizational Climate in a Public Entity

  Carmen NOVAC, Crina Iulia BRATANOV

  155-180

  • PDF

• Romanian Scrappage Program 2005-2013. An Incremental Public Policy

  Andreea RĂCEANU

  181-211

  • PDF